Refund policy

We have a 7-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@securityguardschool.com.  

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at support@securityguardschool.com.

Electronic Delivery 
Please confirm you have access to your video. 

Exceptions / non-returnable items
If you accessed your video, you are not eligible for a return. 

Exchanges
No exchanges. If you purchased the wrong video, we would refund you once you purchase the correct video on the same day.